AI automation agency in the UK: AI receptionists, voice agents and automation
Securovix is an AI automation agency. UK and US businesses use our AI automation services for AI receptionists that answer calls around the clock, AI voice agents, AI sales agents, AI chatbot development and business process automation that removes repetitive work.
We specialise in AI automation for small businesses. That covers an AI phone answering service and AI appointment booking, website chatbot integration and WhatsApp chatbot development, customer support automation, AI lead qualification, CRM automation, lead scoring automation and automated reporting. Through custom AI agents and AI agent development, the automation fits your process rather than the other way round.
Our workflow automation runs on the tools you choose: n8n automation, Make automation or Zapier integrations. We set up and support every AI receptionist. UK clients meet us online or in person in London, US clients are served remotely, and our AI automation for US businesses includes an AI receptionist for US small businesses.
From AI receptionists to AI sales agents, Securovix builds automation systems that save time, generate leads and improve customer response, 24/7.
AI agents for every part of your funnel.
Replace manual ops with intelligent agents that work around the clock.
- AI Chatbots: Website and WhatsApp bots that qualify and capture leads.
- AI Cold Calling: Voice agents that book calls and qualify prospects.
- AI Email Outreach: Personalised sequences, replies and follow-ups.
- LinkedIn Automation: Targeted outreach and connection workflows.
- Workflow Automation: Zapier, Make and custom n8n pipelines.
- AI Reporting: Real-time dashboards on agent performance.
- Lead Scoring: Score, route and nurture leads automatically.
- Custom AI Agents: Bespoke agents for ops, support and sales.
- Secure & Compliant: GDPR-aware data handling and logging.
How we work
- Audit: Map workflows and find the highest-ROI automation.
- Design: Conversation flows, prompts and integration plan.
- Build: Agents, CRM hooks and reporting dashboards.
- Train: Tune on your data, voice and edge cases.
- Launch & Optimise: Monitor, iterate and scale.
Why Securovix
- Domain-specific tuning: Agents trained on your voice and data.
- Live in days, not months: Pre-built blocks accelerate delivery.
- Measurable ROI: Track meetings booked, replies, conversions.
- GDPR-aware by design: Privacy and logging built in from day one.
- Plug into your stack: HubSpot, Salesforce, Pipedrive, Notion, Slack.
- Human handoff done right: Smart escalation when conversations need a person.
Questions people ask
What can my business automate with AI?
Most businesses start with the work that repeats every day: answering calls and enquiries, booking appointments, qualifying leads, following up by email, updating the CRM and producing reports. AI agents can handle these around the clock and pass anything unusual to a person. In the free consultation we map your workflows and suggest where automation would save the most time.
How much does AI automation cost?
It depends on what is automated: how many workflows and channels (phone, website chat, WhatsApp, email) are involved, which systems it connects to, how much tuning on your data is needed and whether you want ongoing monitoring. Some services, like AI calls, have usage-based running costs, which the quote takes into account. Securovix scopes and quotes each automation after a free 30-minute consultation.
What is an AI receptionist?
An AI assistant on your website or phone that answers questions, qualifies enquiries and books appointments 24/7, replacing or supporting your front desk.
Can an AI receptionist book appointments?
Yes. An AI receptionist can check availability, offer times, book the appointment into your calendar or booking system and send a confirmation, on the phone or on your website. When it cannot help, it passes the conversation to your team.
Can AI integrate with my CRM?
Yes, HubSpot, Salesforce, Pipedrive, GoHighLevel, Zoho, Airtable and custom APIs are all supported. AI agents can log calls, create and update contacts, score leads and trigger follow-ups automatically.
When does an AI agent hand over to a person?
When a conversation needs a person: the caller asks for one, the question is outside what the agent has been set up to handle, or the agent is uncertain. We design safe handoffs and guardrails so any uncertain conversation is escalated to a human, with the details passed on so the customer does not have to repeat themselves.
How is customer data handled?
We follow GDPR, encrypt data at rest and in transit, and never use customer data to train public models. Privacy and logging are built in from the start, and we agree with you what is stored and where.
Which LLMs do you use?
We use OpenAI, Anthropic, Google Gemini and self-hosted open models, chosen per use case for cost, latency and compliance.
Will the AI sound robotic?
No. We tune voice, tone and pacing to match your brand and use natural-sounding TTS providers like ElevenLabs.
AI receptionist vs answering service: what are the differences?
A human answering service uses trained people, which suits calls that need empathy or judgement and businesses that want a person on every call; its capacity and hours depend on staffing. An AI receptionist answers every call at once, around the clock, books appointments directly into your systems and logs everything in your CRM, but it needs to be set up well and should hand complex calls to a person. Some businesses combine them, with AI handling routine calls and people handling the rest.
Custom AI agents vs ready-made software: which should I choose?
Ready-made software is quicker to start with and suits common tasks done the standard way. Custom AI agents suit businesses whose processes, systems or tone of voice don't fit an off-the-shelf tool, or that need an agent connected to several systems. Securovix offers both routes: ready-made products such as WAVA and the AI calling agent, and custom AI agent development.
Which providers connect voice agents, chatbots and CRM workflows?
AI automation agencies and some software platforms connect all three, while many tools handle only one channel. Securovix builds AI voice agents, website and WhatsApp chatbots and the CRM workflows behind them, using platforms such as n8n, Make and Zapier or custom code. When comparing providers, ask which CRMs they have integrated, how handoff to a person works and who maintains the automation after launch.